1. Data protection at a glance
Data collection on our website
Who is responsible for collecting data on this website?
Data processing on this website is performed by the website operator. The contact details of the website operator are listed in this website’s legal notice.
How do we record your data?
We collect some data when you provide us with this information. This could be data that you enter in a contact form, for example.
Other data is automatically recorded by our IT systems when you visit the website. This primarily includes technical data (e.g. Internet browser, operating system or time of access of the website). This data is automatically recorded as soon as you as you enter our website.
How do we use your data?
Part of the data is collected to ensure problem-free availability of our website. Other data may be used to analyse your user behaviour.
What are your rights concerning your data?
You have the right to request information free of charge at any time regarding your stored personal data, its origin, recipients and purpose of its collection. You also have the right to have this data corrected, blocked or deleted. For this, and with regard to any additional questions concerning data protection, you can contact us at any time at the address listed in the legal notice. Furthermore, you have a right to file complaints with the relevant regulatory authority.
Web analytics and third-party tools
2. General information and mandatory information
Please note that data transmission via the Internet (e.g. when communicating by email) may be subject to security breaches. Complete protection of data from third-party access is not possible.
Note on the party responsible for this website
The party responsible for data processing on this website is:
Nevigeser Str. 100-110
42553 Velbert, Germany
Tel.: +49 (0)2051 / 20 86-0
The responsible party is the natural or legal person that individually or jointly with others determines the purpose and means of processing of personal data (e.g. names, email addresses, etc.).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke your consent with future effect at any time. Simply send us an informal message via email. The legitimacy of the data processed prior to your revocation remains unaffected by the withdrawal of consent.
Right to file complaints with the relevant regulatory authority
In the event of data privacy infringements, the affected party has the right to file complaints with the relevant regulatory authority. The relevant regulatory authority with regard to data privacy matters is the Data Protection Officer of the federal state in which our company has its registered office. A list of Data Protection Officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data that we automatically process based on your consent or in fulfilment of a contract delivered to yourself or a third party in a standard, machine-readable format. To the extent that you request direct transfer of data to another responsible party, this shall only take place where technically feasible.
SSL or TLS encryption
For security reasons and for protecting confidential content, this website uses SSL or TLS encryption, for instance for orders or enquiries you send to us as the website operator. You can recognise an encrypted connection in your browser’s address line by the fact that it changes from “http://” to “https://” and by the lock symbol in your browser’s address bar.
If SSL or TLS encryption is enabled, the data you transfer to us cannot be read by third parties.
Information, blocking, deletion
Within the framework of applicable statutory requirements, you have the right to request information free of charge at any time regarding your stored personal data, its origin and recipients, the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data. For this, and with regard to any additional questions concerning personal data, you can contact us at any time at the address indicated in the legal notice.
3. Data Protection Officer
Statutory Data Protection Officer
We have appointed a Data Protection Officer for our company.
40764 Langenfeld, Germany
Telephone: +49 (0)2173 20 41 244
4. Data collection on our website
Most of the cookies we use are so-called session cookies. They are automatically deleted when you leave our website. Other cookies remain stored on your device until you delete them. These cookies allow us to recognise your browser when you next visit the site.
Server log files
The website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. These are:
•Browser type and browser version
•Operating system used
•Time of server request
This data is not combined with data from other sources.
The basis for data processing is Art. 6, Para. 1, Letter b GDPR, which permits processing of data for fulfilment of a contract or pre-contractual measures.
Should you send us enquiries via the contact form, we will collect the information entered in the form, including the contact details you provide, to answer your enquiry and any follow-up questions. We do not share this information without your consent.
Accordingly, we will only process the data entered in the contact form based on your consent (Art. 6, Para. 1, Letter a GDPR). You can revoke your consent at any time. Simply send us an informal message by email. The legitimacy of the data processing operations prior to your revocation remains unaffected by the withdrawal of consent.
We will retain the data you provide in the contact form until you request its deletion, revoke your consent to its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory requirements, especially those regarding retention periods, remain unaffected.
Registering on this website
You can register on our website in order to access additional features on the site. We use the data entered for this purpose only for the relevant offer or service for which you have registered. The mandatory information requested during registration must be provided in full. We will otherwise refuse the registration.
For important changes, such as the scope of delivery, or in the case of necessary technical changes, we will use the email address provided during registration to inform you.
We will only process the data entered during registration based on your consent (Art. 6, Para. 1, Letter a GDPR). You can revoke your consent with future effect at any time. Simply send us an informal message by email. The legitimacy of the data processed prior to your revocation remains unaffected by the withdrawal of consent.
We store the data entered during registration for as long as you are registered on our website and is subsequently deleted. Statutory retention periods remain unaffected.
5. Social media
Facebook plugins (Like & Share buttons)
Our website includes plugins from the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can identify the Facebook plugins by the Facebook logo or the Like button on our site. For an overview of Facebook plugins, go to: https://developers.facebook.com/docs/plugins/.
If you do not want Facebook to associate your visit to our site with your Facebook user account, please log out of your Facebook user account.
You can change your privacy settings at Twitter in the account settings at https://twitter.com/login?lang=en-gb.
Our website uses functions of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.
Any time one of our pages containing XING functions is accessed, a connection to the XING servers is established. According to our knowledge, personal data is not stored in this process. In particular, IP addresses are not stored, nor is the user behaviour analysed.
6. Web analytics tools and advertising
Matomo (formerly Piwik)
Matomo cookies remain on your device until you delete them.
Storage of Matomo cookies is pursuant to Art. 6, Para. 1, Letter f GDPR. The website operator has a legitimate interest in the anonymised analysis of the user behaviour to ensure optimisation of its web content and its advertising.
Information generated by the cookie on the use of this website is not forwarded to third parties. You can prevent the storage of cookies by using the appropriate settings in your browser; however, please note that if you do so you may not be able to make full use of the functions of this website.
If you do not agree to the storage and use of your data, you can disable storage and usage here. In this case, an opt-out cookie is stored in your browser, which prevents Matomo from storing usage data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out cookie must be reactivated the next time you visit our site.
Google AdWords and Google conversion tracking
This website uses Google AdWords. AdWords is an online advertising service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
As part of Google AdWords we use the conversion tracking feature. If you click on an ad by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user’s computer. These cookies expire after 30 days and are not used for personal identification of users. If the user visits certain pages of this website and the cookie has not yet expired, both Google and we can identify that the user has clicked on the ad and was redirected to this page.
Every Google AdWords customer receives a different cookie. The cookies cannot be traced back to AdWords customers via the websites. The information collected with the aid of conversion cookies is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers find out how many users in total clicked on their ad and were redirected to the page with a conversion tracking tag. However, they are not given any information that can be used to personally identify users. If you do not wish to participate in tracking you can reject utilisation thereof by simply deactivating the Google conversion tracking cookie in the user settings of your Internet browser. This will ensure that you are not included in conversion tracking statistics.
Storage of conversion cookies is pursuant to Art. 6, Para. 1, Letter f GDPR. The website operator has a legitimate interest in the analysis of the user behaviour to ensure optimisation of its web content and its advertising.
About the newsletter
If you wish to receive the newsletter offered on the website, we require your email address and information that will allow us to verify that you are the owner of the indicated email address and that you agree to receiving the newsletter. Additional data is not collected, or is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
Accordingly, we will only process the data entered in the newsletter registration form based on your consent (Art. 6, Para. 1, Letter a GDPR). You can revoke your consent to the storage of this data, the email address and their use for the purpose of sending you the newsletter at any time via the “Unsubscribe” link in the newsletter. The legitimacy of the data processing operations prior to your revocation remains unaffected by the withdrawal of consent.
Your data stored by us for the purpose of receiving our newsletter is retained by us until you unsubscribe from the newsletter, after which it is deleted. Data stored by us for other purposes (e.g. email addresses for the members area) remains unaffected by this.
This website uses CleverReach for sending out newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany. CleverReach is a service used for organising and analysing newsletter distribution. Data that you enter for subscribing to the newsletter (e.g. email address) is stored on the CleverReach servers in Germany or Ireland.
Newsletters distributed with CleverReach allow us to analyse the behaviour of our newsletter recipients. For example, we can analyse how many recipients have not opened the newsletter message and how often which link in the newsletter was clicked. With the help of conversion tracking, we can also analyse whether clicking on the link in the newsletter resulted in a previously defined action (e.g. purchase of a product on our website). You can find further information on data analysis through CleverReach newsletters at: https://www.cleverreach.com/en/features/reporting-tracking/.
We will only process data based on your consent (Art. 6, Para. 1, Letter a GDPR). You can revoke your consent at any time by unsubscribing from the newsletter. The legitimacy of the data processing operations prior to your revocation remains unaffected by the withdrawal of consent.
If you do not wish to partake in CleverReach analysis you must unsubscribe from the newsletter. We provide an appropriate link for this in every newsletter message. You can also unsubscribe from the newsletter directly in our website.
Your data stored by us for the purpose of receiving our newsletter is retained by us until you unsubscribe from the newsletter, after which it is deleted from our servers as well as from the CleverReach servers. Data stored by us for other purposes (e.g. email addresses for the members area) remains unaffected by this.
Conclusion of a commissioned data processing agreement
We have concluded a commissioned data processing agreement with CleverReach and fully comply with the strict requirements of the German data protection authorities with regard to the use of CleverReach.
8. Plugins and tools
Our website uses plugins from Google’s YouTube site. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This informs the YouTube server of which of our pages you have visited.
If you are logged into your YouTube account, you allow YouTube to associate your surfing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.
We use YouTube in the interest of providing an attractive display of our online offerings. This represents a legitimate interest within the meaning of Art. 6, Para. 1, Letter f GDPR.
This website uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
In order to use Google Maps features it is necessary to store your IP address. As a rule, this information is transmitted to a Google server in the USA, where it is stored. The provider of this website has no influence on this transmission of data.
We use YouTube in the interest of providing an attractive display of our online offerings and for easy location of places contained in our website. This represents a legitimate interest within the meaning of Art. 6, Para. 1, Letter f GDPR.